computer
arts 117
Case Study: Ever wondered what the Korean is for woof? FL@33's ingenious
BzzzPeek, which is regularly updated with users' own recordings, has
the answer. The project has also spawned a number of T-shirts, sold
through online boutique stereohype.com.
Expose Yourself
Designers look at self-promotion in the same way the British do sex
– no-one admits to it, but everyone knows it’s going on.
Daniel West puts on a dirty (Apple) mac to investigate the last taboo.
Ask most successful graphic designers what’s aided their career,
and “self-promotion” won’t crop up too often –
after all, the term is usually regarded with a mixture of contempt
and refutation.
In an age when design is regularly indistinguishable from art, to
admit self-promotion is tantamount to admitting both that your work
needs promotion and that you are spineless – or worse, arrogant
– enough to do the deed. Yet the irony is that many top designers
do engage in self-promotion on various levels. In fact, it’s
pretty much impossible to get anywhere in design these days without
promoting your work at some point. Why then, is there still this culture
of denial?
Part of the problem is the stigma. Many designers eschew manufactured
publicity, aspiring instead to the “my work speaks for itself
” approach. It’s undeniably attractive to have a steady
stream of clients on the basis of reputation alone. Perhaps because
graphic designers spend so much of their working life promoting products,
doing so for their own work not only devalues its ultimate appeal,
but also brings to light their uncomfortable role within society.
As John O’Reilly noted in Eye 38, “You could say that
the difference between the self-publicist and the self-motivated is
that the former has something to sell, while the latter has something
to say. Yet the paradox is that the good designer exploits content
by being its slave.”
The question remains: where does that “good designer”
reputation come from, and how is it communicated to both clients and
peers?
The cornerstone of successful self-promotion in graphic design is
presentation, nowhere more so than the portfolio. Yet it’s amazing
how many designers turn a potential strength into an Achilles heel.
Common complaints include over-designed housings, poorly mounted work
and too many chocolate bar designs. Stuart Hardie, head of music design
studio Traffic, was overwhelmed by the number of badly designed Cadbury
mock-ups he encountered while scouting for a junior designer. “One
included a Kit Kat with the words “Give him a break” added.
I can assure you they all went straight into the trash can,”
he says.
A more personal touch can often pay dividends. Jeremy Tankard, founder
of Typography.net, says that many of his early commissions came as
a result of taking sketchpads to meetings. “The level of creativity
they contain can be very revealing, and clients loved them,”
he says.
Some designers take the impact of presentation a step further through
the development of a logo. Graffiti artist and fashion designer Pure
Evil is a firm supporter of the approach, having built an identity
and clothing line around his mark. “A lot of clients have this
“I know that from somewhere” look on their face, which
means they’ve seen it on the street,” he says. As advertisers
have long known, brand recognition is a powerful tool for manipulation,
but there’s also a more immediate benefit – traceability.
“We aim to get our logo on everything, from flyers to international
album campaigns,” IWantDesign’s John Gilsenan admits.
“Most of our work comes through people seeing the credit and
visiting our website; we get mail from all over the world as a result.”
The benefits are clear, yet many top-flight studios prefer a more
restrained approach.
London-based Made Thought think that a logo can communicate too much,
and appear forced as a result. “You’ve got to give yourself
impact, but that can be achieved through modesty,” says designer
Chris Moorby. “We just went for a really subtle fluoro edge
on all our stationery – it just gives it that little extra push
to make our identity unique.”
Sticky content
Extending your presence into cyberspace is a natural, and cost effective,
way of reaching new clients. Websites have an instantaneous global
presence, an opportunity to reach millions of companies and collaborators.
Mode’s director Ian Styles is an outspoken advocate: “The
best way to get yourself noticed is to post work online,” he
says. “It only takes a few seconds and if your site’s
different you’ll get people emailing your details around, doing
the hard work for you!”
Like any medium, there are drawbacks. Many websites struggle to attain
depth with such a flat means of display, as Mode, renowned for print
and environmental design, discovered when they created their own site.
“It’s very difficult to represent the intricacy of our
work online,” says Styles. “So instead we focus on what
the media can do. We show attention to detail and thought processes
through site navigation and image transition.”
However, building a great site is only half the problem; increasing
traffic is essential, too. The virtual design community can be a real
self-promotion boon. “You might not get loads of money thrown
at you,” says Design is Kinky’s Andrew Johnstone, “but
you’ll soon get feedback and great contacts for free.”
Gateway of choice, Google, is also essential to securing increased
hits, although Nick Casey of search engine optimisation specialists
Vectorcraft is keen to emphasise the importance of user experience
over a vain pursuit of better stats. “Optimise for users first,
bots second,” he advises. “It’s great to get better
rankings, but if your site’s no good, what’s going to
keep people there once they’ve arrived?”
This is the crux of online success: “sticky content”.
Soho’s NowWashYourHands has fully embraced this concept, providing
regular Flash toys on its site. Operation Slaps, the company’s
most successful project to date, was an interactive piece based on
the now notorious playground game. “It went viral, reaching
USA Today, Radio 1 and eventually being taken off three servers,”
remembers Gus Mackinnon. In doing so, they not only reached design
enthusiasts, but millions of people the world over, from office workers
to online gamers.
Face to face
It’s somewhat reassuring to learn that the post-modern global
information age hasn’t eroded the value of face-to-face relationships.
Many top designers stress the importance of human interaction at a
personal level. “No promotional item is ever as effective as
a meeting,” says design critic Adrian Shaughnessy. “Anyone
can bin a mailer, but it’s much harder to say no to someone’s
face.”
Cog Design takes this to its logical extension, using personal recommendation
as the foundation of its business. “Most of our self-promotion
is subtle, below the line stuff – talking, emailing, remembering
birthdays,” says managing director Michael Smith. “Satisfied
customers are much more credible ambassadors for our services than
we could ever be.” Perhaps the most valuable benefit is the
increased understanding that emerges. Clients are far more likely
to accept a more adventurous pitch if they feel a mutual degree of
trust and appreciation.
Expose yourself
Probably one of the most effective environments for self-promotion
is the festival circuit. Synthesising the benefits of the design community,
public forums and personal interaction, it offers a platform to launch
or build on a career. Events such as onedotzero, Semi-Permanent and
RESfest offer a worldwide network of shows reaching thousands of industry
heavyweights and passionate amateurs every year.
“Festivals are a great opportunity to get your work seen by
talent spotters,” says onedotzero’s Anna Doyle, and motion
graphics director Ed Holdsworth is also sold on the benefits, recalling
the “invaluable exposure” he received by entering early
personal films. “The work takes on a life of its own,”
he says. “One film shown at a touring fest could end up with
20 web links to different city festivals around the world.”
Even better, you could get involved with the production of an event,
advises BD4D founder Ryan Carson. “By organising an event you
get seen as a leader in the community,” he says. “By inviting
someone like Joshua Davis, people automatically put you at their level.
It’s a magic way to become equal with the best in the industry.”
A more conventional way of exposing your work to the great and the
good is through placements. “There is nothing that maximises
networking opportunities like working inside a company – even
if you are in a placement position,” says Doyle. But D&AD
director of education Chris Thompson believes that unpaid placements
are a potential road to ruin. “What student can afford to leave
college with a £20,000 overdraft and then work for free?”
he argues.
Thompson highlights the admirable D&AD Education Council scheme
that encourages companies to pay for placements. Despite this, it’s
clear that internships offer more in the way of experience and contacts
than direct self-promotion opportunities.
In a market this competitive, it pays to look for cost effective strategies
to get your work seen. The street is arguably the most cost-effective
option around, offering an unrestricted, widely seen canvas. French
collective 123Klan has incorporated guerrilla tactics on both sides
of the pond to promote its personal work. 123Klan tags have popped
up everywhere from Barcelona to Bordeaux.
But not everyone is so cavalier. John Burgerman’s targeted public
sticker campaigns cross over into his commercial activities. “I
always bring a couple to meetings, and they get a really good response,”
he says.
American illustrator Deanne Cheuk went even further in the crossover
stakes, squeezing personal work into commercial print jobs: “I’d
design my own self-promo cards and bits and pieces. Once it was a
bookmark sliver that was only about 2cm wide,” she says. Apart
from the format challenges, this process also enabled Cheuk access
to expensive finishes, such as metallics and spot colours.
Spread the news
For larger companies, self-promotion often has a budget of its own,
but few agencies can afford to self-publish a monograph. However,
targeted postcards can be an effective way of getting your message
across.
Shoreditch-based GRDD send out quarterly newsletters that double as
seasonal posters. The outlay is more than paid for by the effect a
physical product can have on a client’s thinking. Paul Humphrey
of Insect is also a firm believer in the power of print: “If
it’s something I can hold, it may end up on the wall, and then
there is a constant reminder of that person.”
PR is essential but there are plenty of contrasting tactics. NowWashYourHands
appreciates the expertise of external PR teams, while others such
as Studio Output prefer an in-house approach, arguing that the “message
isn’t lost by an intermediate party”. Magazine advertising
is a bolder approach still.
Freelancer Ben Miners appreciates the consistency it offers, so that
even if he “doesn’t have work in the editorial section”
he can still “have a presence”. Topping off these activities
is the agency. Companies such as Big Active offer designers a range
of services from collaborative opportunities to creative management.
Alongside a reliable flow of jobs, they can provide career guidance.
The forthcoming bikini range by Jasper Goodall is a perfect example
– a self-promotional project made possible by Big Active’s
capital investment. Ironically, perhaps the best form of self-promotion
is work that shies away from the task at hand. Australian collective
Rinzen began life with a spontaneous project that resulted not only
in widespread coverage online and a Die Gestalten Verlag-published
book, but also official formation of the studio. Collaborating with
over 30 designers to “remix” each other’s work they
had “no commercial aspirations” and were “simply
creating for enjoyment”.
Similarly, FL@33 created a playful website named BzzzPeek, which displays
linguistic variations between countries through onomatopoeic words.
The site has been plugged by the New York Times and visitors now peak
at 15,000 per day. The noncommercial nature of such projects is the
key to their success. The line between self-initiated and self-promoting
may be fine, but the best projects combine assets of both.
The most important strategy is professional commitment, however. Delivering
a job on time, on brief and under budget is what really brings in
the clients. As Ian Anderson, head of self-promotion pass masters
the Designers Republic, says: “Most clients want to see what
you can do for them, not for yourselves.” Promoting yourself
is only half the battle. You must also ensure that your clients come
back.
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